ISSI’s LEADING
GUIDING PRINCIPLES

Unique Sensibility – Style – Taste

Elevating Cuisine and Hospitality Services

Integrated Support Solutions, Inc. wants to be your go-to for resort-style cuisine and hospitality services in healthcare, education, long term care, business dining and special events. Whether you’re looking for a new kitchen menu concept for your hospital or school, we’re here to help with keeping up with today’s inovative standards, or catering services for your business, we have you covered. We use the latest technology and marketing techniques to enhance our  client services. Our clients are guaranteed  the freshest food, highly trained personnel, highest standards, that regularly exceed regulatory requirements, and quality for foodservice and environmental (housekeeping)  to bring your operations to the pinnacle your expectations.  Choose Integrated Support Solutions, Inc. and let us show you..

We Are Here to Serve Your Industry

Resort Style Dining for Your Customers, Patients, Physicians, Students, and Guests

Our company collaborates with diverse industries, including healthcare, higher education, senior centers, business, commercial, and government sectors. We provide tailored solutions that address the unique needs of each sector, ensuring quality, efficiency, and compliance.

Healthcare
Higher Education
Business, Commercial, Government

Dynamic – Dedicated – Innovative

Come for the food, Stay for the hospitality

Integrated Support Solutions, Inc. has become a national, trusted leader in hospitality. We are rooted in innovation and distinguished in high-class service. With scrumptious cuisine paired with unparalleled hospitality services, Integrated Support Solutions, Inc. creates deluxe experiences centered around customer satisfaction.

We provide food & nutrition and environmental services, as well as premium consulting that is tailored to YOUR needs. Remember when we said we are centered around customer satisfaction? Well, we mean it and we guarantee it. We provide greater flexibility because we have no shareholders to answer to. So, rest assured you will receive 100% of our loyalty, focus, and trust. 

Farm to Table

Our ISSI chefs work with local farms to source as many of our ingredients as possible. We switch our menus around to use the freshest and in-season products.

150 years of combined experience

Our team brings unparalleled expertise and knowledge. We provide innovative solutions for all your needs.

100% Satisfaction

We are committed to delivering 100% satisfaction, ensuring that every client receives exceptional service and unparalleled quality every single day.

5.0

Trusted by our customers

Innovative, responsive, and flexible is how I would describe ISSI. Having them on our team from the design phase through today has literally saved us hundreds of thousands of dollars with their expertise.

Kevin Meek – Executive VP in Phoenix, AZ

Passionate – Dedicated – Professional

Meet Our Team of Experts

Our professional and dedicated team promises to deliver exceptional service and unwavering commitment to you.

Steve Eisner, President and Founder
Steve Eisner

President & Founder

Steve Eisner, President and Founder
Steve Eisner

Steven Eisner founded ISSI in 1996. With a background as COO and Chief Administrator of a healthcare system, he has served on multiple boards for healthcare organizations and People Assisting the Homeless, bringing valuable experience in operations and social impact.

Jim Flinn, CEO
Jim Flinn, FACHE

Chief Executive Officer

Jim Flinn, CEO
Jim Flinn, FACHE

Jim, an innovative hospital CEO, excels at enhancing patient experience, employee engagement, and market share. Committed to client service at ISSI, he holds a law degree, a master’s in healthcare leadership, and is a board-certified Fellow of the American College of Healthcare Executives and a Marine Corps veteran.

David Marshall
David Marshall

Business Development and Client Engagement Officer

David Marshall
David Marshall

David applies his strong organizational skills at Integrated Support Solutions Inc. and Integrated Nutrition Consultants to develop strategic partnerships across hospitality, business, healthcare, and education, driving growth. His expertise and trusted client relationships earned him this expanded role.

Nashwa Boctor
Nashwa Boctor, Esq.

Senior VP of Human Resources and Risk Management

Nashwa Boctor
Nashwa Boctor, Esq.

As Principal Officer, Nashwa has aligned Human Resources with ISSI’s goals, leading efforts in system development, program implementation, and culture management. She directs talent acquisition, employee relations, business partnerships, and risk management.

Cindy Graham ISSI
Cindy Graham

Vice President of Human Resources

Cindy Graham ISSI
Cindy Graham

Cindy Graham, VP of HR and a founding member of ISSI, is instrumental in shaping company policies and managing key HR functions, including employee relations, benefits, compensation, and compliance, ensuring ISSI maintains a strong, supportive workplace culture.

Dan Williamson

Chief Financial Officer

Dan Williamson

Dan, an Accounting graduate from Illinois State University, brings 20 years of corporate accounting experience, including leadership at a Fortune 500 insurer. Now CFO at Integrated Support Solutions, Inc., he focuses on growth and service, enjoying outdoor activities in his free time.

Scott McClanahan
Scott McClanahan

National Operations Director & Regulatory Compliance Officer

Scott McClanahan
Scott McClanahan

Scott McClanahan, National Director of Operations at ISSI for nearly a decade, brings over 25 years in healthcare management. His expertise spans environmental services, facilities management, hospitality/food services, EOC, and regulatory compliance.

Todd Austin
Todd Austin

National Culinary Director for ISSI

Todd Austin
Todd Austin

Todd Austin, National Culinary Director, brings 30 years of experience across various food service sectors, including restaurants, retail, education, and healthcare. His versatility in cooking authentic international cuisine reflects his passion for food quality and serving others.

Pebbles Johnson

National Operations Manager

Pebbles Johnson

Pebbles brings over ten years of operational experience to ISSI’s Services departments. Her leadership style emphasizes service, fostering teamwork and enhancing the management team through recognition, accountability, and a commitment to operational excellence.